In short
- Deleting from inside the game happens instantly and can't be undone.
- If you can't access the game, request it by email; requests are completed within 30 days.
- Uninstalling the app does not delete server data; follow the steps below first.
Delete in the game
- Tap the profile box at the top left of the game.
- Open the Settings tab.
- Go to the Data tab.
- Tap Delete all my data, then tap again to confirm.
When it's done, the game starts over.
What is deleted?
- Your leaderboard entry and unique player tag
- Your ranked battle and chat server records
- Your friend profile, friend list and friend requests
- The game state record kept for support and fair play
- Your save backup in Google Play Games
- The progress on your device and your anonymous account
What may remain for a while
- Your chat messages disappear from the game within 24 hours on their own; copies in the moderation archive are deleted within 90 days at most.
- Reports still under review are deleted once the review is finished.
- Suspension records for rule violations may be kept as long as needed to prevent abuse.
- Purchase records are kept by Google Play under Google's own policy.
Delete by email
If you can't access the game (for example you uninstalled it or lost your device), send us an email with the subject "Data deletion request". Include your in-game name, tag (Name#1234) and roughly when you last played so we can find your record.
Your request is completed within 30 days and you'll be notified by email.